![]() On the Routing tab, click Configure or Add Another Rule. Otherwise, select a child organizational unit or a configuration group. To apply the setting to everyone, leave the top organizational unit selected. In the Admin console, go to Menu Apps Google Workspace Gmail Routing. For details about all options available in the Routing setting, refer to Add Gmail Routing settings. You can optionally choose more options in the routing setting. The steps below describe the minimum required steps for setting up dual delivery. Option 1: Dual delivery-Gmail as primary server (recommended) If you must use your legacy server as the primary server, go to Option 2: Dual delivery-Legacy server as primary server. We recommend using Gmail as your primary server. Step 2: Set up dual deliveryĪfter you add the legacy server with the Add Route setting, you’re ready to set up dual delivery. Step 1: Add your legacy server in the Admin consoleīefore you can set up dual delivery, you must add your non-Gmail server with the Add Route setting. When your pilot ends, and you're ready to switch everyone to Gmail, update your email delivery to Gmail only. However, you might use your legacy server as primary during a pilot or migration to Gmail. We recommend you always use Gmail as the primary server. With dual delivery, the primary server can be either Gmail or your legacy mail server. The secondary server delivers the messages to the secondary server inboxes. The primary server delivers each message to the inboxes associated with it, and then forwards all messages to a secondary mail server. The primary server is the mail server identified in the MX records for your public domain. Incoming mail is delivered to the primary mail server first. With dual delivery, messages are delivered to a Gmail inbox and to your legacy, non-Gmail system For example, you might want to deliver email to Gmail and to Microsoft Exchange or to an archiving server. If you use Gmail through your work, school, or other organization, visit In the web address, replace with your domain name.If you want to send your organization's email to two or more inboxes, set up dual delivery. If the tips above didn't help, visit and follow the steps on the page. ![]() If you recently changed your Gmail password, you might need to re-enter your Gmail account information or completely repeat your Gmail account setup on your other email client.Allow less secure apps: If you don't use 2-Step Verification, you might need to allow less secure apps to access your account.Use an App password: If you use 2-Step Verification, try signing in with an App password.Update your email client to the latest version.If you have these problems or can’t sign in, first check to make sure you’re using the right password. ![]()
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